Refund & Cancellation Policy
Effective Date: October 6, 2025
At Btech Brain, we are committed to delivering professional and high-quality digital and software development services.
This Refund & Cancellation Policy outlines the terms applicable to payments, cancellations, and refunds for services offered through https://Btech Brain.com.
1. Project Confirmation
All projects commence only after receiving payment and signing a mutual agreement or project confirmation (via email, quotation, or proposal).
Once the agreement is signed and the project is initiated, it is deemed that the client has reviewed and approved all details including deliverables, timelines, and terms.
2. No Cancellation Policy
Cancellations are not accepted once the project agreement has been signed or the project has started.
After project initiation, all allocated time, resources, and efforts are dedicated to the client’s project; therefore, cancellation requests will not be entertained.
Clients are advised to ensure clarity on scope, deliverables, and timelines before making any payment or signing the agreement.
3. No Refund Policy
Once a project has started or the agreement has been signed, no refund will be issued under any circumstances.
Refunds are not applicable for changes in requirements, delay in providing inputs, or project abandonment by the client.
Partial refunds before the project start (if any) will be solely at the discretion of Btech Brain, based on administrative and resource costs incurred.
4. Duplicate or Erroneous Payments
In the event of a duplicate payment or transaction error:
The client must notify us at btechbrain01@gmail.com within 7 business days.
Upon verification, the extra amount will be refunded to the original payment source within 7–10 business days.
5. Dispute Resolution
If you believe there has been an unauthorized or incorrect transaction, please contact us directly at btechbrain01@gmail.com before initiating a chargeback with your bank or payment provider.
We will review and resolve the issue promptly.
6. Policy Modifications
Btech Brain reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.
Revised versions will be posted on this page with an updated “Effective Date.”
7. Contact Us
For questions regarding payments, cancellations, or refunds, please contact:
Btech Brain
Website: https://btechbrain.com
Email: btechbrain01@gmail.com